Redefining Colon Hydrotherapy
HYDRO-SAN™ PLUS
The gold standard in professional colon hydrotherapy systems, Hydro-San™ Plus features Medical Grade quality construction, and an operator-friendly ergonomic design to assure ease-of-use and dependable, long-lasting performance.
Purchase Agreement
Comprehensive Warranty Coverage
At Specialty Health Products, we stand by the quality and durability of our colon hydrotherapy systems. Our comprehensive warranty ensures that you receive the support and service you deserve, providing peace of mind with every purchase. Whether it’s routine maintenance or unexpected repairs, our dedicated team is here to assist you, ensuring your equipment operates at peak performance. Trust in our commitment to excellence and let us help you deliver the best care to your patients.
Service
Specialty Health Products LLC is happy to service/repair your Hydro-San device here at our Phoenix facility. When sending in your Hydro-San device there are a number of things to take into consideration.
- Ensure your packaging is of sufficient quality to prevent damage to your device during the shipping process
- Your Hydro-San device should be insured for at least $4000
- Do not send any of your water/supply lines or other accessories with the Hydro-San device
Technical Support
When you purchase your Hydro-San device from us you also receive FREE Lifetime technical support. Technical support goes beyond the warranty period, so you are never left hanging.
When something goes wrong, our knowledgeable technical support staff is always ready to get you back up and running as quickly as possible.
Specialty Health Products LLC understand that your equipment is what keeps your business running. On that rare occasion when something goes wrong we are always ready to help diagnose the problem and get you up and running as quickly as possible.
To receive technical support for your Hydro-San device please send an email to support@shpllc.net
Please provide your name, device serial number, a brief description of the nature of your technical support request and we will respond on the next business day if received out of office hours.
We can also be reached by phone during regular business hours, Monday to Friday, 7.30am to 4.00pm Mountain Standard time:
Toll Free: 800.343.4950
Local: 623.582.4950
Auto Ship
Autoship is the most convenient way for you to get the items you want delivered to you on a regular schedule. We automatically send you the items you select based upon your chosen frequency (e.g., weekly or monthly).
A discount of 5% is applied to the cost of the single use speculum kit.
How do I make changes to my Autoship order?
Change the order date:
To change your next order date, just call 800.343.4950 or email sales@shpllc.net
Skip a delivery:
To skip an Autoship, just call 800.343.4950 or email sales@shpllc.net
Change order frequency:
To modify the order frequency for an Autoship item, just call 800.343.4950 or email sales@shpllc.net
Cancel Autoship
To cancel Autoship, just call 800.343.4950 or email sales@shpllc.net
Resume Autoship:
To resume Autoship, just call 800.343.4950 or email sales@shpllc.net
Shipping
For next day deliveries, requests must be submitted before 12pm Mountain Standard Time
These have to be taken to the local FedEx store by 1pm.
Ground deliveries must be submitted by 3pm Mountain Standard Time
When will your FedEx delivery shipment be scheduled for delivery from Arizona
Free Loaner Program
Should your Hydro-San™ Plus require service or an Annual Tune-up, call us and we’ll lend you a Hydro-San Plus for FREE, so you can keep your practice up and running.
NO DOWNTIME
NO LOST REVENUE
NO DISAPPOINTED PATIENTS/CLIENTS
Simply call our Service Department for details and schedules.
1.800.343.4950